Resources / Privacy
Privacy Policy.
This policy describes how Pioneer Bio, Inc. collects, uses, and protects information submitted through this website.
Information We Collect
When you submit a quote, sourcing, or documentation request, we collect the information you provide — such as name, company, email, phone, product interest, and order details. We also collect standard technical data (IP address, browser type, pages visited) through normal website operation.
How We Use Information
We use submitted information to respond to inquiries, prepare quotes, verify buyer eligibility, process orders, and provide requested documentation. We do not sell your information to third parties.
Sharing With Partners
To fulfill sourcing and documentation requests, we may share relevant order details with our vetted manufacturing and logistics partners, and with independent testing laboratories, solely for the purpose of completing your request.
Data Retention
We retain inquiry and order information for as long as needed to service your account, meet documentation and traceability obligations, and comply with applicable recordkeeping requirements.
Cookies & Analytics
This site may use basic cookies and analytics tools to understand site usage and improve performance. These do not collect sensitive personal information beyond standard technical and usage data.
Your Choices
You may request access to, correction of, or deletion of information you've submitted to us by contacting info@pioneerbio.com. We will respond within a reasonable time frame.
Security
We use reasonable administrative and technical safeguards to protect submitted information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
Questions about how we handle your information?